SFGate Ventures Private Limited is the operator of https://www.drinkthrive.in. By placing an order through this Website, you will be agreeing to the terms below.

These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General

Shipping is subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

Shipping Costs

Shipping is free within Chennai. For shipping outside Chennai shipping costs are calculated based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Please contact us at kombuchathrive@gmail.com or at 91 89397 22210 for shipping outside Chennai.

Delivery Terms

In general, local orders are usually dispatched within 2 – 7 business days Our warehouse operates on Monday – Saturday during standard business hours, exception national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

If an item is out of stock, we will provide replacement of different item or cancel and refund the out-of-stock items and dispatch the rest of the order.

For all customer service enquiries, please email us at kombuchathrive@gmail.com